Jonathan Purdom BSc
Below is a copy of my CV, to download a Word Version Click Here
Recent Achievements
- Designed and created an application using C# to manage common user requests whilst ensuring changes in customer data on the database are auditable. Efficiency savings have been made as first line support can now handle 80% of the requests.
- Worked with Business Analysts to interpret customer requirements into project life cycles and provided technical design, programming, testing and implementation for the projects.
- Designed and delivered a variety of training resources and courses at client sites as well as providing remote support when required.
- Enhanced and developed own skills through self teaching, project challenges and training courses.
Technical Skills
| Development Languages | C#, .NET, Visual Basic 6, Installshield X, SQL Server 2000-2008, XML, HTML,Crystal Reports, MS Reporting Services |
|---|---|
| Applications Used | MS Office, Accurev, Visual Sourcesafe |
Training & Qualifications
| Aug 2010 | M2792 Implementing Microsoft SQL SSIS | |
|---|---|---|
| Aug 2007 | 2797A SQL Reporting Services 2005 | |
| Jun 2007 | Crystal Reports with Access Dimensions | |
| Sep 2002 - Mar 2004 | BSC in Business Information Technology | Buckinghamshire Chilterns University |
| Mar 2001 | Q & A Java for Non C Programmers | |
| Mar 2000 | Using Installshield / Advanced Installshield 6 | |
| Apr 1999 | MCP NT Technical Training Course | |
| Sep 1997 - Jul 1998 | HND in Business Information Technology | University of Hertfordshire |
| Sep 1995 - Jul 1997 | BTEC National Diploma in Computer Studies | Chichester College |
| Jul 1995 | 9 GCSE's (grades B & C inc. Maths & English) | Dartmouth Community College |
Employment History
Partnership Assurance May 2008 - To Date
Partnership Assurance provides annuities to the retirement and care sector. The company uses proprietary software to manage the customer data and financial records for the business.
- Created a Service Desk application to enable the team to meet the SLA's
- Re-engineered the retirement product to enable the company to sell different kinds of annuities
- Created technical specifications for other developers to program the changes
- Development languages used: C#, Visual Basic 6, SQL Server 2000 - 2008, Accurev, MS Office Automation.
Baker Tilly June 2007 - April 2008
Baker Tilly specialises in providing Financial Services to external companies. Our department provided online reports for displaying financial information to the external company.
- Produced management accounts using Crystal Reports and Microsoft Reporting Services
- Taught development skills to colleagues.
iBase Systems Ltd November 2005 - June 2007
iBase provides data capture software and GIS mapping software for mobile devices and PC's.
- Created installers for Mobile Devices and PC's
- Provided Onsite Technical Support, Training, Installations and Presales advice
- Undertook testing and ensured development compliance on Visual Basic and .Net projects.
Xpro Services November 2004 - March 2005
Xpro services had two product streams that they sold; a Document Management System and a Practice Management System for opticians.
- Conducted onsite Client visits for installing software, training clients and project planning
- Designed and delivered Installshield training onsite in the office located in India
- Applications used: Visual Basic 6, Installshield X, SQL Server 2000.
SDMS Ltd. June 2004 - October 2004
Worked in the technical department of SDMS to train clients to use SDMS software and to support them remotely.
- Provided Support and technical assistance on the company products
- Provided classroom based training on company products at client locations.
Contracting \ BSc in Business Information Technology September 2002 - March 2004
Whilst studying part-time for my degree I carried out a number of short contracts:
| DHP | Organised and updated contacts database |
|---|---|
| GPASS | Created installers for the NHS using Installshield Developer 8.2 |
| Microsolv | Fixed an internal database |
| Automotive Technologies | Organised and updated databases for classic car website |
| Hewlett Packard | Created automated Install packages for KPMG, VBA coding for internal support Database, provided Second Line support for KPMG users (about 13,000). |
Ortho Clinical Diagnostics June 2001 - July 2002
OCD provides Blood typing and Immunoassay testing machines to the healthcare market.
- Created diagnostic tool to monitor the machines at the customer site and provide usage and statistical data to the clients and the company
- Conducted technical and client presentations to promote the end product.
- Applications used: Visual Basic 6, Installshield 5.5 & 6.2, MS Office Automation, HTML
Aspect Telecommunications October 2000 - May 2001
The company was developing a Portal product to control the flow of data into a call centre managing VOIP, emails, web chat and agent assisted web browsing. The application was developed with each site providing one component to the total solution.
- Created and prototyped software testing tool to simulate the functionality of Portal.
- Trained other team members on Visual Basic & how to program the test tool.
- Communicated with other development teams on an international project.
- Applications used: Visual Basic 6, trained in Java 1.3
Raytheon Systems Ltd. March 1999 - October 2000
Our department produced a hardware and software solution for training Air Traffic Controllers. The software was written in VB, C++ and FORTRAN and the hardware consisted of networked PC's and a 3D Silicon graphics tower.
- Programmed the distribution package using Installshield
- Developed the management interface for setting up the software
- Provided remote technical support
- Applications used: Visual Basic 5 & 6, Installshield 5 & 6.1, SQL, HTML Workshop, Rational Robot
Infrasoft September 1998 - December 1998
Infrasoft provides a civil engineering design application which combines string modelling with conventional design techniques such as AutoCAD to allow engineers to model projects.
- Wrote a new style menu system for application reporting using Visual Basic.